Returns & Exchanges

At Eloria Beauty, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return or exchange it within 30 days of receipt, provided the items remain in their original, unused condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Carefully place the products in their original packaging, ensuring all security seals are intact to qualify for a full refund.

3

Attach Shipping Label

Download and print the prepaid return shipping label provided via email and securely affix it to the outside of your package.

4

Receive Your Refund

Once our warehouse inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing